Terms of service
TERMS OF SERVICE
Last Updated: October 19, 2026
1. Overview
Welcome to Silke Hair Club. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Silke Hair Club.
Silke Hair Club operates this online store and website, including all related information, content, features, products, and services, to provide customers with an online shopping experience.
Our website is hosted on Shopify, which provides the e-commerce platform that allows us to offer our products and services.
By accessing our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service and any policies referenced herein. If you do not agree to these terms, please do not use our website or services.
2. Eligibility and Use of Our Website
By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose or to violate any applicable laws or regulations.
You must not introduce malicious software, attempt to interfere with website security, or misuse our services.
We reserve the right to restrict or terminate access to our services where there is a legitimate reason and where permitted by applicable law.
3. Products and Descriptions
We make reasonable efforts to display our products, descriptions, images, colors, and other details as accurately as possible.
However, the appearance of products may vary depending on your device, screen settings, or other factors.
We do not guarantee that product images will appear exactly the same on every device.
Product availability may change without notice. We reserve the right to discontinue products or limit quantities where permitted by law.
4. Orders and Acceptance
When you place an order, you are submitting a request to purchase the selected products.
An order confirmation email confirms receipt of your order but does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or refuse an order for legitimate reasons, including suspected fraud, payment authorization issues, pricing errors, product unavailability, or delivery restrictions.
If a payment has been collected for an order that we cancel, any applicable refund will be processed in accordance with our Refund Policy and applicable law.
5. Prices and Payments
Product prices are displayed on our website and may change without prior notice.
The price applicable to your purchase will be the price displayed at checkout, subject to correction of genuine errors and applicable legal requirements.
Shipping charges, taxes, customs duties, and other applicable fees may be added at checkout or imposed by the destination country.
Payments are processed through the payment methods made available at checkout. All transactions are subject to the relevant payment provider’s authorization and terms.
You agree to provide accurate billing, payment, email, and shipping information when placing an order.
6. Shipping and Delivery
We ship to eligible destinations in the United States and internationally.
Order processing times, shipping costs, delivery estimates, customs charges, and other shipping conditions are explained in our Shipping Policy.
Delivery estimates are not guaranteed unless expressly stated otherwise.
International customers may be responsible for import duties, customs charges, and taxes, depending on the destination and the information displayed at checkout.
Nothing in these terms excludes any delivery obligations or consumer rights that apply under relevant law.
7. Returns, Refunds, and Cancellations
Our Return & Refund Policy explains the conditions and procedures for requesting a return, refund, or other applicable remedy.
Please review that policy before placing an order.
Nothing in our policies is intended to exclude or restrict mandatory consumer rights under the laws applicable to your purchase.
8. Intellectual Property
All content on this website, including text, photographs, product images, logos, designs, graphics, and branding, is owned by Silke Hair Club or used with appropriate permission, unless otherwise stated.
You may not copy, reproduce, distribute, modify, or commercially exploit our content without prior authorization, except as permitted by law.
9. Third-Party Services and Links
Our website may contain links to third-party websites or use services provided by third parties, including payment processors, shipping carriers, and Shopify.
We do not control all third-party websites or services and are not responsible for their independent content, policies, or practices.
Your use of third-party services may be subject to separate terms and conditions.
10. Personal Information and Privacy
Personal information submitted through our website is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that certain information is required to process orders, arrange delivery, provide customer support, prevent fraud, and meet applicable legal obligations.
Please review our Privacy Policy for further information about how personal information is collected and used.
11. Errors and Omissions
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or delivery estimates.
We reserve the right to correct errors and update information where permitted by applicable law.
If an error materially affects an order, we will take appropriate steps in accordance with applicable law.
12. Disclaimer and Limitation of Liability
Our website and services are provided subject to applicable law.
To the extent permitted by law, Silke Hair Club shall not be liable for indirect or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.
Nothing in these Terms of Service excludes or limits liability for fraud, intentional misconduct, or any liability that cannot legally be excluded or limited.
These terms do not affect mandatory consumer protection rights.
13. Indemnification
To the extent permitted by applicable law, you agree not to misuse our website or services in a manner that causes unlawful harm to Silke Hair Club or third parties.
Nothing in this section creates obligations that would be unenforceable under applicable consumer protection law.
14. Governing Law
These Terms of Service shall be interpreted in accordance with applicable laws.
Any governing-law provision or dispute-resolution procedure will apply only to the extent permitted by law and will not deprive consumers of mandatory protections available in their country or state of residence.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal obligations.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of our website after changes are published constitutes acceptance only to the extent legally permitted.
16. Contact Information
For questions regarding these Terms of Service, please contact us:
Store Name: Silke Hair Club
Legal Name: Daniel Patrick Stewart
Email: contact@silkehairclub.shop
Phone: +1 251-331-0859
Business Address:
1317 N 8th St
Tacoma, WA 98403
United States
Website: https://silkehairclub.shop